Great food and efficient waiting staff are only part of offering a great experience to customers – what is the point of these if customers struggle to order or are unable to attract a server’s attention for another reason? This is where call buttons come into their own. Call buttons are a cost-effective means of communication that can vastly improve customer satisfaction and the success of a business. If you are still not convinced, let’s look in more detail at just four of the benefits.

1. Service efficiency

WiFi call buttons from companies such as Dinggly enable both customers and staff to request what they need, preventing inconvenience and delays for everyone. These call buttons can streamline everything from obtaining assistance with helping a disabled person into the restaurant to making sure bills are paid and the next customers can take their seats.

This efficiency works for all parties. It prevents unnecessary waits for customers, who regularly say that waiting to pay the bill is among the top frustrations for users of pubs and restaurants. It also ensures wasted time doesn’t impact the success of a business; what’s more, it ensures the amount of downtime is minimised, staff direction is improved, and the likelihood of repeat custom is increased.

2. Enhanced customer experience

Wireless call buttons reduce response times, preventing customers from becoming frustrated when they can’t attract their server’s attention to pay their bill or order more drinks. They are a simple way of ensuring the staff’s attention is directed where it is needed at the moment.

3. Easy integration

Modern WiFi call buttons can work with smartwatches and existing mobile apps for a seamless experience. Walkie-talkies and pagers can become a thing of the past in favour of a more efficient and forward-thinking approach.

4. Cost-effectiveness

Contemporary call buttons are now very affordable and don’t need particular skills to use or set up. Most systems will take just a few minutes to set up, enabling businesses to start taking advantage of the benefits straight away.